Budget Insurance Complaints

Budget Insurance is among the worst-performing insurers for complaints.

5/5 — Terrible

Total Complaints

25,103

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

7.8

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Insurance & pure protection 24,842 99.0%

How does Budget Insurance compare?

Budget Insurance
7.8

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology