Shawbrook Bank Complaints
Shawbrook Bank is among the worst-performing banks for complaints.
Total Complaints
3,841
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
8.6 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Banking and credit cards | 2,061 | 53.7% |
| Home finance | 951 | 24.8% |
How does Shawbrook Bank compare?
Shawbrook Bank
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology