Sainsbury's Bank Complaints

Sainsbury's Bank receives more complaints than most banks.

4/5 — Poor

Total Complaints

7,858

In 2024-09-01 to 2025-02-28

Rate (per 1,000 accounts)

2.9

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Banking and credit cards 5,638 71.7%
Insurance & pure protection 1,708 21.7%

How does Sainsbury's Bank compare?

Sainsbury's Bank
2.88
2.96
2.76
3.01

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2024-09-01 to 2025-02-28. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology