Nutmeg Complaints

Nutmeg is among the worst-performing banks for complaints.

5/5 — Terrible

Total Complaints

2,238

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

25.4 →

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product ↕	Complaints ↕	Share
Investments	1,726	77.1%
Decumulation & pensions	512	22.9%

How does Nutmeg compare?

Nutmeg

25.37

Marshmallow

26.57

USAY Group

22.84

US Bank

20.32

Quilter

20.01

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology