Moneybox Complaints
Moneybox has an average complaint rate for the banks sector.
Total Complaints
1,176
In 2024-12-01 to 2025-05-31
Rate (per 1,000 accounts)
0.3 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Banking and credit cards | 939 | 79.8% |
| Investments | 199 | 16.9% |
| Decumulation & pensions | 38 | 3.2% |
How does Moneybox compare?
Moneybox
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2024-12-01 to 2025-05-31. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology