L&C Mortgages Complaints

L&C Mortgages is among the worst-performing banks for complaints.

5/5 — Terrible

Total Complaints

1,253

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

18.4

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Home finance 1,159 92.5%
Insurance & pure protection 94 7.5%

How does L&C Mortgages compare?

L&C Mortgages
18.35
16.84
20.01
20.32

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology