Janus Henderson Complaints

Janus Henderson receives more complaints than most banks.

4/5 — Poor

Total Complaints

1,139

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

2.7

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Investments 1,139 100.0%

How does Janus Henderson compare?

Janus Henderson
2.68
2.73
2.76

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology