Interactive Investor Complaints

Interactive Investor receives more complaints than most banks.

4/5 — Poor

Total Complaints

5,079

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

2.6

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Investments 4,512 88.8%
Decumulation & pensions 567 11.2%

How does Interactive Investor compare?

Interactive Investor
2.62
2.73
2.76

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology