Family Investments Complaints
Family Investments has one of the lowest complaint rates in the banks sector.
Total Complaints
3,785
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
0.0 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Investments | 1,453 | 38.4% |
| Banking and credit cards | 1,246 | 32.9% |
| Insurance & pure protection | 1,080 | 28.5% |
| Decumulation & pensions | 6 | 0.2% |
How does Family Investments compare?
Family Investments
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology