Elderbridge Complaints

Elderbridge is among the worst-performing banks for complaints.

5/5 — Terrible

Total Complaints

1,549

In 2024-10-01 to 2025-03-31

Rate (per 1,000 accounts)

45.4

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Home finance 1,539 99.4%

How does Elderbridge compare?

Elderbridge
45.42
42.46
31.25
26.57

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2024-10-01 to 2025-03-31. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology