Charter Court Financial Services Complaints

Charter Court Financial Services is among the worst-performing banks for complaints.

5/5 — Terrible

Total Complaints

3,787

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

11.3

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Home finance 2,305 60.9%
Banking and credit cards 1,482 39.1%

How does Charter Court Financial Services compare?

Charter Court Financial Services
11.29
9.8
9.15

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology