AJ Bell Complaints
AJ Bell receives more complaints than most banks.
Total Complaints
5,161
In 2024-10-01 to 2025-03-31
Rate (per 1,000 accounts)
3.0 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Decumulation & pensions | 3,131 | 60.7% |
| Investments | 1,929 | 37.4% |
| Banking and credit cards | 101 | 2.0% |
How does AJ Bell compare?
AJ Bell
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2024-10-01 to 2025-03-31. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology